SPECIFICATIONS

• Material: ETPU
• Type: Interactive dog ball toy
• Battery included: Yes
• Non-toxic & safe
• Lightweight and durable
• Suitable for dogs of all sizes

💰 Refund Policy – HappyPaws

At HappyPaws, we are committed to ensuring your satisfaction with every purchase. Please read our refund policy carefully before placing an order.

🚫 No Returns Policy

Due to the nature of our business, we do not accept returns or exchanges once an order has been shipped and delivered.

⚠️ Damaged, Defective, or Incorrect Items

If you receive a product that is:

• Damaged
• Defective
• Or not what you ordered

Please contact us within 48 hours of delivery at:
📧 hasoonaali2001@gmail.com

Include:

• Order number
• Clear photos of the product and issue

💸 Refund Eligibility

After reviewing your case, if your claim is approved, you will receive a full refund to your original payment method.

Refunds apply only to:

• Damaged products
• Incorrect items
• Lost packages (confirmed by shipping carrier)

📦 Lost Packages

If your order is confirmed lost in transit, you are eligible for:

• 🔁 Full refund OR
• 🔄 Replacement (if available)

⏱️ Refund Processing Time

Once approved:

• Refunds are processed within 5–10 business days
• Processing time may vary depending on your bank or payment provider

❌ Non-Refundable Cases

We do not provide refunds for:

• Change of mind
• Incorrect address provided by customer
• Delays caused by shipping carriers or customs
• Normal wear or minor color differences

💖 Our Commitment

At HappyPaws, we value your trust and aim to provide a fair and transparent shopping experience for all pet lovers.

💡 “Happy pets, happy hearts, happy customers.” 🐾